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SHIPPING

All items will be processed and shipped within 3 business days (unless otherwise specified).

We use Shippo to generate shipping quotes and will offer you the best rate.

We are not responsible for lost, stolen or delayed orders, or items damaged in transit. Please be in touch if you have any issues and we will help out as best we can. Please ensure your shipping address is a secure location. Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be refunded but can be reshipped at the expense of the customer.

Due to the handmade nature of many of our products, irregularities and inconsistencies are to be expected.

RETURN POLICY

As we are a new and small business, at this time we can only accept store credit or exchange only.
If you are not 100% satisfied with your purchase, you can return your item(s) by reaching out to us within 4 days of when your order was received. You must obtain a return authorization from us before proceeding. To do this, please email us at info@mmundo.nyc. Once you receive authorization, the item(s) must be shipped to us within 4 days.
  • • Item(s) must be in original condition. 
  • • Original shipping charges are non-refundable.
  • • You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method. 
  • • If you receive an incorrect or damaged item, please notify us within 4 days of delivery by emailing us at info@mmundo.nyc.

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